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An interview with Melinda

As a new employee of the company I recently had the opportunity to sit down with Melinda and talk to her about the beginnings of Stevie Redback Termite and Pest Control and find out how we got to where we are now.

It’s actually a great story of small business success. The company started in 1998 with Steve and Melinda running the business from home. Over the years that staff of two has grown with Allan (our operations manager) joining the company in 2001 and Gayleen (our office manager) joining the company in 2003, and now we are a staff of 18. My name is Kyra and I’m one of the newest recruits here in the office. I look after all of the social media for the business and I’m looking forward to showing you our great team and the work we do so if you aren’t following us on facebook and linkedin yet please do so!

Steve has always had a passion for growing the business so he could help as many people as possible. One of the things he prides himself on is the great service and reliability of his operators. “It’s the care we show and guarantee of work that is important for our customers and why they refer their friends to us” Melinda said during my conversation with her recently. “We really do get alot of friend referrals and that’s awesome! It means everyone is looking after our customers… from the office staff right through to the operator in the field”

When I started I was impressed with the team environment and friendliness of everyone and when I mentioned that to Melinda she went on to say; “I think our staff retention says alot about the team we have here and the culture of the business. Alot of our staff are long term team members and tend to stay a long time! We strive to find people who are not only good at what they do but focused on customer service and that shows through to each other in a great camaraderie”

Here at Stevie Redback we are still a family owned and operated business with pest control specialists that cover the greater Brisbane region from Ipswich to Beenleigh and north to the Sunshine Coast. We specialise in all areas of pest and termite eradication and control.

We are specialists in termite control and treatment in every stage of building… in pre construction we have a dedicated team of boys who are specialists in this area.. so if you are doing any renovations or building a new home you should give the office a call to find out what we do in this respect.

Steve and Melinda Hughes of Stevie Redback Pest & Termite Control