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Worst Part of the Job….

I recently sat down with our Operations Manager, Allan Holland to discuss what he does and was interested to find out what he considers to be the worst part of his job..

Allan was quick to reply on this one… “Giving catastrophic news”. .. I questioned him further “What do you mean by catastrophic, Al?” He went on to detail a recent booking he went to for a customer where the client had purchased a new home without a Pre Purchase inspection being done.


“An investor bought a property knowing it had termite damage.. but not the extent of damage. He was told the property had a Cypress frame (ie termite resistant materials)…. during renovation our builder noticed termite workings in the roof trusses (he contacted us to ascertain if this was a current active nest? Did it require treatment to irradiate the colony?)”

During inspection although no live activity was located our operations manager discovered that the cypress frame turned into pine trusses (these were untreated).

During the inspection process it was necessary for Allan to stand on the top plates only as 16 trusses were destroyed and the centre beam where the roof changed directions was also heavily damaged. The builder was required to cease work immediately as this property has a concrete tile roof (which is very heavy, thus making this an unsafe work environment).

Allan then had to discuss these findings with the builder and the homeowner . ” The property was strong and well built.. a good solid build. The discussion moved to the roof… what is best to rebuild or demolish.. remove and recycle concrete tiles, re build and reinstall a colourbond iron roof.. the homeowner did have two very large yellow bulldozers at the front driveway as option three. . The builder provided costings on each of these options. Allan quoted a Barrier (termite chemical prevention barrier) which would protect the property in the future..

“It’s an occupational hazard.. being the bearer of bad news.” says Allan philosophically “But its still not nice to have to advise someone that a huge chunk of their property is no longer viable.”

What we are very good at is communicating all possible outcomes to allow customers to make executive decisions armed with costing of multiple solutions.

It should be noted “we did not do the pre purchase inspection of this building”. The homeowner thought he would do it himself…

We highly recommend the services of a trained and licenced pest inspection professional (such as us) to carry out a pre purchase inspection on any property you are planning on buying. You can call our office on 1300 665 665 to book in this service with any of our trained operators being able to provide this valuable service.